Measurement
What it measures
The more skilled the work, the weaker the relationship between activity and output. In places it inverts.
Activity Is Not Work
The central measurement problem, stated plainly: the signal and the thing it stands for are only loosely related.
Idle Time and the Thinking Problem
The measure that most reliably penalises the work you most want. What idle actually means and what it does not.
Application Categories and Who Decided Them
Every productive-time figure rests on a list labelling software as useful or not. The list is a judgement and it is usually a stranger's.
Screenshots: What They Prove
The most intrusive capture and the least informative. What a screen capture establishes, and the cost of holding them.
Keystroke and Mouse Data
Counts and content are completely different propositions, and the distinction is frequently blurred in both marketing and policy.
Communication Analysis
Analysing who talks to whom, how often and in what tone. The newest capability and the one with the least settled ground.
Measuring Output Instead
Most organisations already generate measures closer to work than any monitoring product produces, and do not look at them.